At Paul’s Furniture Low & Mattress Outlet, accessible via https://furniturelow.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your data. By using our website, you agree to the terms outlined in this policy.
Who We Are
Our website address is: https://furniturelow.com. We are Paul’s Furniture Low & Mattress Outlet, a Richmond, BC-based furniture and mattress store, dedicated to providing quality products and a seamless shopping experience both online and in-store.
What Personal Data We Collect and Why
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, such as your name, email address, and website URL. Additionally, we collect your IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you’re using it. You can find the Gravatar service privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible alongside your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.
Cookies
Comments: If you leave a comment on our site, you can opt to save your name, email address, and website in cookies. These are for your convenience and will last for one year, so you don’t have to re-enter your details for future comments.
Login: When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and will be discarded when you close your browser. When you log in, several cookies will be set to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
Article Editing: If you publish or edit an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves the same way as if you had visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interactions with the embedded content, including tracking your interaction if you are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security purposes. We do not sell, trade, or rent your personal information to others.
How Long We Retain Your Data
Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
Registered Users: For users that register on our website (if applicable), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit this information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to ensure the security and integrity of our website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the site after these changes constitutes your acknowledgment of the updated policy.
Privacy Policy Update – SMS Marketing Compliance Pauls Furniture Low Richmond Inc. is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This update includes specific practices related to our SMS marketing activities in accordance with mobile compliance standards in Canada.
SMS Marketing & Data Collection We may collect your phone number to send promotional messages, order updates, reminders, and exclusive offers via SMS. By providing your phone number, you consent to receive automated and non-automated marketing text messages from Pauls Furniture Low Richmond Inc. Message frequency may vary. Standard message and data rates may apply.
SMS Abandoned Cart Notifications Pauls Furniture Low Richmond Inc.’s website uses cookies and tracking technologies to monitor your shopping cart activity, including detecting when you abandon a cart. This data allows us to send SMS reminders to help you complete your purchase.
Example: “Pauls Furniture Low Richmond Inc’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”
Use and Sharing of SMS Data Your SMS opt-in data, including your phone number and consent, is strictly used for communications related to our products and services. We do not sell, rent, or share this data with non-affiliated third parties for their marketing purposes.
Example: “The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Third-Party Services We may use third-party services (such as SMS gateway providers) to deliver text messages. These providers are contractually bound to protect your data and use it only for the agreed-upon purpose.
Location Tracking and Location-Based Services If we implement location-based services in the future, we will clearly explain what data is collected (e.g., GPS data or IP address), how it’s used (e.g., store locator or local offers), and whether it is shared with any service providers.
